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IMPORTANT TERMS & CONDITIONS OF TOSHIBA REPAIR: BY SHIPPING YOUR NOTEBOOK TO THE TOSHIBA REPAIR CENTER, YOU ACCEPT THE FOLLOWING TERMS AND CONDITIONS CONSISTENT WITH TOSHIBA'S STANDARD LIMITED WARRANTY:

As a condition of repairing your notebook, it may be necessary to replace or re-image the hard drive to the original factory software image although it might appear to be unrelated to your reported issue. Toshiba and/or its agents are not responsible for the damage to or loss of any data, files or post-factory installed applications. We also reserve the right to remove any non-compatible hardware or software from your system in order to repair your notebook.

If a password is used to log into your notebook, the password will either need to be removed or provided in the Password box on this form. If we cannot access your computer due to incomplete or inaccurate information, we will attempt to bypass the login with available utilities in order to complete the repair. If unsuccessful, Toshiba may be forced to re-install the original factory software image, which will erase any data, files, or post-factory installed applications currently on your hard drive.

There is a nonrefundable $131.00 diagnostic and shipping fee regardless of whether repair is completed successfully or not. The shipping fee do not cover shipping insurance therefore any damage or lost during transit is only cover by maximum Carrier liability of $100 per incident.

If unit is not received within 30 days of box shipment, there is a nonrefundable $30.00 shipping fee. ($50.00 for All-In-Ones.)

Unless otherwise stated, products presented for repair may be repaired with refurbished parts or replaced by refurbished products of the same type and functionally equivalent in performance and reliability to original products.

Repair center is not resposible for product lost or damaged during shipment.

I agree to the Terms and Conditions of Toshiba Repair
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