Out of Warranty Repair Pricing Structure

For Toshiba in warranty unit repair please contact 800-457-7777

Welcome to Toshiba’s Out of Warranty Repair service. We provide out of warranty repair for Toshiba Laptops. Please find our estimated pricing guidelines below. The actual cost of your repair may vary based on a variety of factors. This cost will be communicated to you by our customer service department.

RepairPriceScope of Work
Initial diagnosis and shipping$131

The diagnostic fee includes; a box, freight cost but no Shipping insurance and the cost to diagnose your laptop.

Upon receipt our engineers will perform diagnostics to identify the root cause and determine the cost of the repair. This diagnostic fee applies to all repairs and is non-refundable.

If you choose to proceed with the repair the $131.00 will be applied towards the cost of your repair.

Minor Repair$300This estimated price is for the replacement of a touchpad, keyboard, CD or DVD Driver, or Memory module.
Time and Materials Repair*To be quotedThe repair requires higher cost parts and/or multiple parts for the repair. The quote is based on time and materials needed to repair the unit.
Portege Z Series Battery replacement$252.00Applicable if the unit is sent in specifically for battery replacement only.

*The $131.00 diagnostic fee includes; a box, the cost to diagnose your laptop and freight cost but no Shipping insurance. A box will be shipped to you with a pre-paid return shipping label enclosed, so you can pack and ship your defective unit to us. Once received, our engineers will perform diagnostics to identify root cause and cost of the repair. This fee applies to all repairs and is non-refundable even though the unit is not repairable for whatever reason.

*If you choose to proceed with the repair, the $131.00 will be applied towards the cost of your repair. The actual cost of your repair may vary based on a variety of factors. The actual cost of your repair will be communicated by our customer service department. Repairs will begin only after a quote is approved.

*If a unit is not received within 30 days of box shipment, there is a nonrefundable $30 shipping fee.